We solve your phone, security & data problems
Meet your local telecommunications experts
We are a team of Maitland local telecommunications experts who are passionate about good quality customer service. Because there’s just not enough of it around these days!
Led by founder Shane Hamilton, the team at SJH Communications is built entirely differently to standard corporate providers.
We are not just an offshore call centre pretending to care about your connectivity. We care. A lot.
When Shane Hamilton established SJH Communications, he set out to build a workplace of genuine specialists who live and work right here in the region. Every professional on our team is a certified local telecommunications expert dedicated to keeping you connected when it matters most, delivering communication systems without the usual corporate frustration.

Local NBN technicians and telecom specialists with souls
We like to think of our team as being like the big carriers, but with better service and souls. Our licensed field data specialists and local NBN technicians understand the unique geographic challenges of the Newcastle, Hunter and NSW regions. Because we are actually local, we know the local communication blackspots better than your GPS.
We don’t use scripts, we don’t transfer you seven times, and we promise never to leave you stranded on hold. Our solutions are designed by real people to be boringly reliable, ensuring your business stays online and talking.

Shane Hamilton
Managing Director
Shane Founder and Managing Director are passionate about helping his clients grow, Shane founded SJH on the principle, that is something worth doing, it is worth doing well. Shane’s business foundation and the way we continue to do business was initially developed after working at the front of the NBN rollout, firsthand experiencing poor customer service and inefficiency that businesses were experiencing.
SJH Communications has continued to grow since its inception in 2013. Shane has extensive experience in supporting strategic organisational changes across a range of corporate services, connecting people through networking, and working with a variety of contractors. Shane supports SJH Communications clients through both rapid growths, even during the 2020 pandemic.

Brad Sangster
General Manager
Brad serves as the General Manager where he oversees all aspects of regional operations, including strategic planning, financial management, and business development. With a career spanning many years, Brad has become proficient in navigating the complex regulatory landscapes and rapid technological shifts of the telecom sector.
He is particularly skilled at bridging the gap between technical teams and executive stakeholders, ensuring that complex network needs align with overarching corporate goals. His has successfully steered organisations in, P&L management, market expansion, and business transformation.

Damien Waalboer
ICT Technician
Damien possesses a Bachelor’s degree in Engineering (Computer and Networking Engineering, Honours) along with two extra accreditations: an Advanced Diploma in Computer System Engineering and a Cert II Telecommunications.
Damien’s impressive educational background has been a boon to our team and has enhanced the already stellar service quality the SJH team provides to it’s business clients.

Jason Boyce
Technician
Jason brings over 22 years of experience in building Telecommunications Networks. With a passion for service quality and customer service, Jason is keen to see your relationship with SJH Communications is a rewarding customer experience. Jason compliments the teams abilities to develop the business as one of the leading companies providing communications to the region.

Brendan Garrett
Business Development Manager
Brendan is a strategic Business Development Manager specialising in client relationship development and telecommunications solutions. He is recognised for his ability to identify and capitalise on growth opportunities, build high-value partnerships, and deliver tailored solutions that align with client objectives and drive measurable business outcomes.
Operating with a high level of autonomy, Brendan brings a disciplined, results-oriented approach to stakeholder engagement, consistently managing complex priorities while maintaining strong, long-term relationships. His strength lies in understanding client challenges at a deeper level and translating them into commercially viable, value-driven strategies that support sustainable growth. Committed to continuous improvement and market expansion, Brendan plays a key role in strengthening client partnerships and contributing to the ongoing success of SJH Communications.

Nicole Halsey
Finance Operations Manager
Nicole brings a wealth of experience from a variety of industries, including hospitality, customer service, accounting, and operations. With a strong business mindset and a passion for administration and organisation, she supports the continued growth of SJH while bringing energy and positivity to the team.

Kathlyn Lagumbay
Zoho Specialist
Kathlyn is a Zoho Specialist with 13 years of experience as a Software Engineer, bringing strong technical expertise to her work with Zoho CRM and Zoho Flow. She designs and implements streamlined, automated solutions that enhance efficiency, while her excellent communication skills and ability to work across diverse cultures ensure collaborative, client‑focused outcomes that drive sustainable growth.

Jeames Atkin
ICT Apprentice Technician
Jeames is an avid tinkerer with anything technology. From programming to self-hosting services or creating and managing networks, it’s been Jeames’ passion to remain up-to-date with the latest technology and advancements and learn as much as he can, as well as teach others of his knowledge.
Jeames has undergone a Certificate III in Electronics and Communications as another layer of information in the field, with an in-depth understanding of radiofrequency communication and electronics.







