An outdated phone system can make life hard for employees and negatively impact their productivity.

Business Phone Systems

Many businesses work hard to achieve growth but find employee churn seems to strip those efforts back and slow down growth. Often, their choice to change employers is not about money but about how hard or easy it is to get ahead in the current environment. One of the biggest gripes is the communications system being out of date. Employers, watching costs, continue to labour with an older outdated phone system in a bid to avoid spiralling expenses but this strategy can backfire and cost the employer any growth they and their team members have worked hard to achieve.

An outdated phone system can make life hard for employees and negatively impact their productivity. In today’s fast-paced business world, it’s important for employees to have reliable and efficient communication tools. An outdated phone system can cause frustration and stress, hindering an employee’s ability to do their job effectively.

Here are some of the ways that an outdated phone system can make life hard for employees:

Complex and time-consuming operations: An outdated phone system can have a clunky user interface and complicated operations that can be time-consuming and frustrating for employees. This can lead to delays in communication and result in lost productivity.

Limited mobility: An outdated phone system can limit an employee’s mobility, as it is usually tied to a specific physical location. This can prevent employees from working from remote locations or while on the go, making it difficult to stay connected with colleagues, customers, and suppliers.

Interruptions and dropped calls: An outdated phone system can have poor call quality, resulting in dropped calls and interruptions. This can be frustrating and stressful for employees, as they may not be able to complete important calls or tasks, leading to increased stress levels.

On the other hand, a modern cloud-based phone system can make employees more productive and less stressed by providing a range of benefits that can help to streamline communication and improve overall efficiency.

Easy to use and flexible: A cloud-based phone system can have a user-friendly interface and can be easily accessible from any device with internet access, such as a computer, tablet, or smartphone. This can increase an employee’s flexibility and mobility, allowing them to work from any location.

Improved call quality: A cloud-based phone system can offer high-quality calls, with minimal interruptions and dropped calls. This can improve an employee’s ability to complete important calls and tasks, leading to less stress and improved productivity.

Advanced features: A cloud-based phone system can offer advanced features such as call forwarding, voicemail, conference calling, and more. These features can help to streamline communication and improve overall efficiency, reducing stress levels for employees.

Integration with other tools: A cloud-based phone system can integrate with other tools such as customer relationship management (CRM) and enterprise resource planning (ERP) systems, making it easier for employees to access important information and complete tasks.

A modern cloud-based phone system can have a positive impact on your business as well as an employee’s productivity and stress levels. It can provide a range of benefits that can streamline communication, improve call quality, and increase mobility and flexibility. Upgrading to a cloud-based phone system can help to reduce frustration and stress, allowing employees to focus on their work and be more productive.

To discuss your options and what would best place your business for better growth, chat to one of our advisers here or on 4044 2303

SJH are the NBN and communications experts in Newcastle & the Hunter Valley.

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